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You are here: Home / For Patients / Request Telemedicine Appointment

Request Telemedicine Appointment

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Important: Advanced Dermatology & Skin Cancer Associates offers Telemedicine Appointments (Virtual Visits) for non-emergent conditions ONLY. If you have a medical emergency, please call 911 or go to the nearest hospital to seek immediate medical attention.

For urgent skin care needs, you may call our office at 901-759-2322 from 8:30am - 4:30pm to speak with a physician to determine if an in person appointment is needed.

Medicare COVID-19 (Coronavirus) Telemedicine Appointment Notice

Effective for services starting March 6, 2020 and for the duration of the COVID-19 Public Health Emergency, Medicare will make payment for Medicare telehealth services furnished to patients in broader circumstances. These visits are considered the same as in-person visits and are paid at the same rate as regular, in-person visits.

Starting March 6, 2020 and for the duration of the COVID-19 Public Health Emergency, Medicare will make payment for professional services furnished to beneficiaries in all areas of the country in all settings.

The Medicare coinsurance and deductible would generally apply to these services. However, the HHS Office of Inspector General (OIG) is providing flexibility for healthcare providers to reduce or waive cost-sharing for telehealth visits paid by federal healthcare programs.

Pay your Copay (if applicable) and save 1+ hours of visit time!

All major credit cards accepted or your flexible spending account (FSA), health savings account (HSA), or health reimbursement account (HRA).

Questions? Call 901-759-2322 or email info@advanceddermatologymemphis.com.

Talk with a dermatologist by phone or video

A Telemedicine Appointment may be a great option for you if you need treatment for a skin condition when it is not an emergency.

  • From your mobile device, tablet or computer.
  • Connect with a doctor by phone or video.
  • Get prescriptions, if needed.

This telemedicine service (virtual visit) offers consultations from one of our board-certified dermatologists.

How do Telemedicine Appointments work?

Here’s how Telemedicine Appointments work and the steps you’ll need to take:

  • Request a Telemedicine Appointment and our staff will contact you to coordinate the best day and time for the visit.
  • Get a diagnosis and prescription  (if needed) in 20 minutes or less.

Are Telemedicine Appointments covered under my insurance plan?

With most insurance plans, you have benefit coverage for Telemedicine Appointments (Virtual Visits) when:

  • You use one of the provider groups in your insurance plan's Telemedicine Appointment network.
  • You’re getting care for certain non-emergency medical conditions like acne or rashes.

If you have a commercial insurance plan or medicare, please check your plan materials or call the customer service number on the back of your member ID card to confirm coverage.

Request Telemedicine Appointment (Virtual Visit) Form

If you have Commercial Insurance or Medicare, please enter your Copay, based on your policy.


Copay Amount must be a number. DO NOT use Dollar Sign ($).
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